Support Services

The Program Management department serves  to bridge all aspects of ARI services. Program Management works as a team with all service areas to share information, objectives and strategies.

Program Management facilitates Annual Individual Plan, where goals and objectives are set. They then meet with the consumer and their team either quarterly or on a semi-annual basis to review their progress and make modifications if needed.  The consumer’s team consists of the individual, their guardians, family members, friends, case manager, day program, residential and medical staff, DDS case manager and anyone else the consumer would like to invite to their meeting.

The Program Managers maintain ongoing contact with the individuals and are available to assist them with areas such a benefit applications, team required assessments (i.e.: Speech, Physical Therapy, Psychologists, etc) and recreation opportunities.

Our Behavior Specialist and Manager of Clinical Development and Training are also an intricate component of this department. Our Behavior Specialist works closely with ARI’s direct care staff to assist them is developing and implementing strategies to assist individuals that present challenging behaviors.

Program Management’s overall goal is to assist our consumer’s in receiving the highest quality services available within all of aspects of their lives.

For more information regarding program management services, contact Darlene Caviness, Director of Day Services at (203) 324-9258 ext. 3027, or e-mail Darlene at [email protected]